Frequently Asked Questions
Everything you need to know about your CanDo shopping experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. Since we curate various fits, we recommend checking your measurements against our chart to ensure the perfect CanDo fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Are your materials sustainably sourced?
At CanDo, we believe in responsible fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.